Reshaping the Way Businesses Think About IT
Operate and grow your business with strategic IT partners at your side
• Fixed Pricing • Above average SLAs • No offshore support teams
Reshaping the Way Businesses
Think About IT
Operate and grow your business with strategic IT partners at your side
• Fixed Pricing • Above average SLAs
• No offshore support teams
IT Services for Busy Companies and Their Employees.
LetterNine provides proactive IT services to give you back more time, greater efficiency, and happier teams.
Backed by local experts, every step of the way.
IT Services for Busy Companies and Their Employees.
LetterNine provides proactive IT services to give you back more time, greater efficiency, and happier teams.
Backed by local experts, every step of the way.
What we do.
At LetterNine, we combine technology and expertise to help your business stay secure and profitable. With over two decades of experience, we provide a full suite of managed IT services and solutions, ensuring companies of every size can overcome their IT challenges with confidence.
MANAGED IT SERVICES
Our in house help desk support is team friendly, stress-free, 24-hour support via phone, chat, or email. Affordable and local support tailored for SMB's.
MANAGED CLOUD SERVICES
Strategically customized solutions for your business needs. With the ability to work anywhere, we can help you ring in the savings and protect your data worldwide.
CYBERSECURITY & COMPLIANCE
Offering comprehensive protection and strategic industry partnerships to ensure end-to-end security for your business. Shift your fears into confidence.
DATA BACKUP & RECOVERY
When you lose data, you lose revenue. Take action before a data disaster and don’t suffer after one.
Whether we're stepping in as your outsourced CTO, Director of IT, or serving as your reliable IT partner, we're here to navigate the complexities of technology with you. Looking for a custom solution? Reach out here.
What we do.
At LetterNine, we combine technology and expertise to help your business stay secure and profitable. With over two decades of experience, we provide a full suite of managed IT services and solutions, ensuring companies of every size can overcome their IT challenges with confidence.
MANAGED IT SERVICES
Our in house help desk support is team friendly, stress-free, 24-hour support via phone, chat, or email. Affordable and local support tailored for SMB's.
MANAGED CLOUD SERVICES
Strategically customized solutions for your business needs. With the ability to work anywhere, we can help you ring in the savings and protect your data worldwide.
CYBERSECURITY & COMPLIANCE
Offering comprehensive protection and strategic industry partnerships to ensure end-to-end security for your business. Shift your fears into confidence.
DATA BACKUP & RECOVERY
When you lose data, you lose revenue. Take action before a data disaster and don’t suffer after one.
Whether we're stepping in as your outsourced CTO, Director of IT, or serving as your reliable IT partner, we're here to navigate the complexities of technology with you. Looking for a custom solution? Reach out here.
Why LetterNine?
LetterNine challenges the status quo of service providers – we're trailblazers in the MSP and IT consulting arena. We believe every client deserves transparent and efficient IT services with a provider that they actually like.
Cost Effective
We treat your IT financial strategy like it’s our own. We work with business owners and CFOs to help produce a strategic financial strategy that works for your org’s specific needs. That means streamlining your IT spending into a single predictable, monthly cost.
Human Centric Philosophy
Our client-first philosophy ensures flexibility and peace of mind, without the burden of long-term contracts. Unlike distant providers, our in-house experts provide dependable, top-tier service.
At LetterNine we take pride in building authentic partnerships through trust
and transparency.
Ready When You Need Us
We believe in clear communication and responsive support that's there when you need it most. No more language barriers or robotic responses—just a dedicated team of local experts ready to provide proactive solutions tailored to your business. We prioritize quality over quantity, ensuring prompt service without overloading our help desk.
What Our Clients Have to Say ♥️
"We have received great service over the years from LetterNine. Great and friendly support! Their quick problem-solving skills stand out as main reasons for working with this group. Couldn't be happier or more satisfied."
John K., The Rogers Company
"My company has been a business partner with LetterNine for more than 15 years. In my experiences, Phil and the team at Letternine have demonstrated an expert-level knowledge of the IT industry, and their customer service is second-to-none."
Scott G., NESCO Resource
"When I write the LetterNine Team... it's like having the "bat phone." Someone always answers and works on my issues immediately. I am thankful for their prompt and courteous service. Shout out to Phil and Mike for going above and beyond for me and my team!"
Kelly L., Keene Building Products
What Our Clients Have to Say ♥️
"We have received great service over the years from LetterNine. Great and friendly support! Their quick problem-solving skills stand out as main reasons for working with this group. Couldn't be happier or more satisfied."
John K., The Rogers Company
"My company has been a business partner with LetterNine for more than 15 years. In my experiences, Phil and the team at LetterNine have demonstrated an expert-level knowledge of the IT industry, and their customer service is second-to-none."
Scott G., NESCO Resource
What makes LetterNine different from other IT service providers?
We founded LetterNine upon this mission: to provide enterprise level quality service with small business customer experience. We strive to be your friendly and approachable IT pros. How?
- We believe every business has the right to feel good about their IT solutions, if you decide we're not a good fit, no problem. We don't lock clients into any long-term service agreements.
- Direct communication to our staff. Unlike other IT providers you will have direct access to your support team. Seriously, give us a call: 440-546-4995.
- Fixed pricing: no hidden fees or block support hours. IT expenses that your CFO can accurate forecast.
- We take pride in not over indexing on our support team's bandwidth: quicker resolution times no matter how big or small the issue.
What types of clients does LetterNine work with?
We love working with all small and medium sized businesses. We serve a diverse range of high growth businesses in B2B and B2C. A few industries we have served are Insurance, Law, Finance, Manufacturing, Medical, and Transportation. But no industry is too niche to find a custom IT solution for.
Are there any hidden costs?
No! We offer simple transparent pricing that covers everything in your monthly plan. With a streamline pricing structure, we give businesses the ability to accurately forecast their IT expenses. If there are any special projects that are recommended, we will align on a budget and timeline with you before any work is started.
Where is LetterNine located?
LetterNine has two operations centers. We serve the north-eastern US via our Cleveland location and south-eastern US via our Charlotte location. We take pride in our human first approach to technology. While we prefer to provide local support when you may need it, our in office teams ready to serve your business, no matter where you might be in the world.
We’ve got A’s for your Q’s
What makes LetterNine different from other IT service providers?
We founded LetterNine upon this mission: to provide enterprise level quality service with small business customer experience. We strive to be your friendly and approachable IT pros. How?
- We believe every business has the right to feel good about their IT solutions, if you decide we're not a good fit, no problem. We don't lock clients into any long-term service agreements.
- Direct communication to our staff. Unlike other IT providers you will have direct access to your support team. Seriously, give us a call: 440-546-4995.
- Fixed pricing: no hidden fees or block support hours. IT expenses that your CFO can accurate forecast.
- We take pride in not over indexing on our support team's bandwidth: quicker resolution times no matter how big or small the issue.
What types of clients does LetterNine work with?
We love working with all small and medium sized businesses. We serve a diverse range of high growth businesses in B2B and B2B. A few industries we have served are Insurance, Law, Finance, Manufacturing, Medial, and Transportation. But no industry is too niche to find a custom IT solution for.
Are there any hidden costs?
No! We offer simple transparent pricing that covers everything in your monthly plan. With a streamline pricing structure, we give businesses the ability to accurately forecast their IT expenses. If there are any special projects that are recommended, we will align on a budget and timeline with you before any work is started.
Where is LetterNine located?
LetterNine has two operations centers. We serve the north-eastern US via our Cleveland location and south-eastern US via our Charlotte location. We take pride in our human first approach to technology. While we prefer to provide local support when you may need it, our in office teams ready to serve your business, no matter where you might be in the world.
Curious what your IT potential could look like? Even just a little?
Take the first step towards optimizing your IT environment with LetterNine and experience the difference. Contact our team for a free consultation. No strings attached.
©2024 LETTERNINE.All Rights Reserved | Privacy Policy
Curious what your IT potential could look like? Even just a little?
Take the first step towards optimizing your IT environment with LetterNine and experience the difference. Contact our team for a free consultation. No strings attached.
©2024 LETTERNINE.All Rights Reserved | Privacy Policy